How to build a sense of community in the workplace and reduce employee turnover
Coworking, CRE, Employee Experience, Workplace

How to build a sense of community in the workplace and reduce employee turnover

Building a sense of community in the workplace is fundamental to attracting and retaining the very best talent and increasing employee engagement. Small companies through to corporate giants are more than familiar with the bugbear of good employees leaving prematurely and the impact it can have on the business.

Replacing an employee can be costly, (as high as 60% of their annual salary!) factoring in recruitment costs, training, loss of sales and so on. Plus, the effect of the drop in productivity can also prove inefficient. But all hope is not lost, there are several things you can do to create a great company culture and a place employees don’t dread walking in to on a Monday morning.

So, what can you do to foster a sense of community and reduce employee turnover?

Events

Holding regular events can be a great way to build community and a sense of camaraderie among fellow employees. It can also be a way to reward employees, showing them that their hard work hasn’t gone unnoticed. With 69% of employees agreeing that they would work harder if they were appreciated, it’s hard to argue the value that a workplace event programme could bring. Consider social events such as a summer party or a pub quiz, team-building exercises such as an escape room, training workshops and even fitness sessions such as yoga.

Workplace wellness

A workplace wellness strategy is another great way to reduce employee turnover and increase productivity levels. The cost of poor mental health costs UK employers £33bn–£42bn each year, made up of absence costs, presenteeism and turnover costs. You could consider implementing on-site fitness programmes and nominate mental health first aiders as part of your focus and dedication to healthy and happy employees.

You could also consider providing regular training for line managers on leadership and management styles. This would provide them with the tools to pinpoint stress in employees early on and to ensure they are setting clear and obtainable goals, providing recognition and encouraging wellness. With 60% of employees saying that workload is the most common cause of stress followed by 42% saying the way they are managed, it’s not something that should be overlooked. Mental Health At Work provide resources and training for employees and managers.

Content and communications

A fundamental part of engagement is of course communication. Internal communication such as digital newsletters is a great way to engage employees. A report by Bambu found that 4 in 5 people felt that an effective communication strategy improves their productivity, and, 80% want their employers to keep them updated about company news. Here are some elements for you to consider when thinking about your internal comms.

Internal content plan

Start by considering what the goals of the content plan such as keeping employees informed about company news or educational content to develop employees skills. You’ll then need to decide how you will distribute the content and at what frequency. It could be a combination of a quarterly newsletter and weekly bulletins that are distributed via email or a workplace engagement app.

Workplace communication platform

A workplace communication platform such as Slack or Yammer is a great way to communicate with fellow colleagues without encroaching on their personal space and time by using applications such as Whatsapp, or overkilling the use of email. Email was not designed as a collaboration tool and yet we are all more than familiar with endless threads, Ccs and the yearn for inbox zero. It’s confusing and unproductive. A workplace communication platform reduces the number of internal emails sent but provides a professional space for collaborative or less formal discussions than required by email. And, conversations can be organised into different channels. The benefit of a tool like slack is that it can be set so employees only get notifications during work hours, and they can use both a mobile and desktop app fitting to their preference.

Workplace design

Thought into your workplace design and the amenities within it should not be overlooked. A carefully considered design can increase productivity and overall wellness of employees. Today, almost anything goes; sleep pods, living walls, game rooms you name it. Long gone are the days of the dreaded cubicles. Today, you’d be more likely to find open-plan work areas but with the addition of breakout areas, meeting rooms and private spaces for when you need to take yourself away.

Today’s workplace design also incorporates technology. A tech-enabled workspace can foster higher efficiencies, connectivity among colleagues and provide data in which you can make actionable decisions that improve the culture and bottom line.

Employee engagement software

A great option for encapsulating all elements of your employee retention strategy and boosting your workplace community is to launch your very own white-labelled employee engagement app. It provides a digital layer for your company and a one-stop-shop for employees at their fingertips. You can work with a technology provider such as District Technologies, who will build and deploy your company’s very own fully-branded app allowing employees to browse and book events, keep up to date with the latest company news, book meeting room spaces and even use it as a digital key to access the office. You can provide a better experience for employees by making data-driven decisions on your engagement strategy by tapping into the analytics that an employee engagement software provides. You can also integrate seamlessly into other third-party apps and software, such as an HR platform or CRM system that you’re currently using.


Ultimately, engaged employees are more productive and efficient in their work, more satisfied and happy, and are more likely to stay in their employment. And, an engaged workforce is on average 21% more profitable. It’s fair to say that a well-considered employee engagement strategy is not just a ‘nice-to-have’. It will help to improve your bottom line and will have a big impact on your workforce and overall business.